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  • ACM Methodology Kit

    ACMKitRelease: 8.2016
    Authors:  Jürgen Kress, Danilo Schmiedel, Ricardo Puttini

    As part of the book Best Practices for Knowledge Workers (digital edition) we published an Adaptive Case Management Methodology. The proposed ACM Methodology is based on the five phases, which covers typical software engineering disciplines: Business Modeling, Visualization, Analysis, Design and Implementation. New software artifact models for ACM user interfaces (ACM Workspace) and ACM solution analysis and design (ACM Canvas) are also among the contributions of this work. ACM design leverages the recently established Case Management Modeling Notation (CMMN v1.1). Templates of software artifacts, developed for each methodology phase, are also presented. These support a guided outcome and ensure projects progress and success.

    The methodology was developed over the past two years from work and analysis of actual ACM projects in different industries. In this dissertation, a Case Study is completely described and implemented, as a proof-of-concept for the proposed methodology.

     

    Templates and Resources (working versions) for ACM projects:

  • ACM Methodology Kit

    ACMKitRelease: 8.2016
    Authors:  Jürgen Kress, Danilo Schmiedel, Ricardo Puttini

    As part of the book Best Practices for Knowledge Workers (digital edition) we published an Adaptive Case Management Methodology. The proposed ACM Methodology is based on the five phases, which covers typical software engineering disciplines: Business Modeling, Visualization, Analysis, Design and Implementation. New software artifact models for ACM user interfaces (ACM Workspace) and ACM solution analysis and design (ACM Canvas) are also among the contributions of this work. ACM design leverages the recently established Case Management Modeling Notation (CMMN v1.1). Templates of software artifacts, developed for each methodology phase, are also presented. These support a guided outcome and ensure projects progress and success.

  • Best Practices for Knowledge Workers (digital edition)

    Best practices for knowlege workers book coverRelease: 7.2016
    Authors: Keith Swenson, Jürgen Kress, Danilo Schmiedel, Ricardo Puttini

    ACM Methodology: Best practices to design and implement solutions for knowledge workers
    BPM-based solutions have brought major advances to work organization and automation. However, given BPM’s strong basis on formal workflow definition, oftentimes BPM solutions are not well suited for work scenarios where a precise workflow cannot be strictly defined. Work in such scenarios is highly dependent on knowledge-based decisions about activities and outcomes, leading to multiple work paths and business rules that can become quite complex or even unfeasible to model and completely automate. In these cases, a different technology support approach is required. The focus is not to isolate and automate decisions and rules, but rather to deliver opportunistic information support to the knowledge worker to accomplish them. Adaptive Case Management (ACM) rises as a successful design pattern for this.

    Please visit the Future Strategies bookstore here.

  • Best Practices for Knowledge Workers (digital edition)

    Best practices for knowlege workers book coverRelease: 7.2016
    Authors: Keith Swenson, Jürgen Kress, Danilo Schmiedel, Ricardo Puttini

    ACM Methodology: Best practices to design and implement solutions for knowledge workers
    BPM-based solutions have brought major advances to work organization and automation. However, given BPM’s strong basis on formal workflow definition, oftentimes BPM solutions are not well suited for work scenarios where a precise workflow cannot be strictly defined. Work in such scenarios is highly dependent on knowledge-based decisions about activities and outcomes, leading to multiple work paths and business rules that can become quite complex or even unfeasible to model and completely automate. In these cases, a different technology support approach is required. The focus is not to isolate and automate decisions and rules, but rather to deliver opportunistic information support to the knowledge worker to accomplish them. Adaptive Case Management (ACM) rises as a successful design pattern for this.

    Please visit the Future Strategies bookstore here.

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