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  • Clemens Utschig-Utschig

    utschigClemens Utschig-Utschig

    Boehringer-Ingelheim

    Clemens Utschig-Utschig works for Boehringer-Ingelheim's Global Business Services (GBS) as Chief Architect. Before joining Boehringer-Ingelheim Clemens was platform architect for Oracle Fusion Middleware and a member of steering committee for the Oracle SOA platform. In 2006 Clemens co-founded the Masons of -SOA, an inter-company network founded by architects of Oracle Germany, Opitz, SOPEra, and EDS, with the mission of spreading knowledge, fostering discussion, and supporting SOA programs across companies and borders. Clemens is a co-author of the SOA Manifesto, SOA Design Patterns, and SOA Speizial, and is a member of the Masons of SOA..

    To contact Clemens please visit:  Linkedin 

  • Thriving On Adaptability: Best Practices for Knowledge Workers

    Thriving on Adaptability FrontCover150x250Release: 1.2015
    Authors: Keith Swenson, Layna Fischer, Jürgen Kress, Hajo Normann, Clemens Utschig-Utschig, Torsten Winterberg

    Adaptive Case Management is ultimately about allowing knowledge workers to work the way that they want to work and to provide them with the tools and information they need to do so effectively.

    After seven months of traveling Curiosity lands on Mars. The engineers in NASA mission control are excited to start scientific research. These scientists have a special challenge; the Mars rover is so far away and the signal takes so long, that they need to rely on automation in order to maintain control in the wildest  scenarios. There are many decisions that must be made on a daily, and even on a minute-to-minute basis. Involving the scientist in every possible decision, given the round trip time to consult and answer, would slow the research to – literally – a crawl.

    The scientists who operate the rover are knowledge workers. Just like knowledge workers in a business setting, they must figure out how to accomplish goals, as they uncover new information that affects their goals. The automation that they use built into Curiosity is very much like the business processes that businesses use to achieve their goals: the process works fine as long as the situation matches what was expected. But what happens to a business process when confronted with something unexpected? This chapter takes us on an exploration of how to adapt to the unexpected--including a Little Green Man--using the Mars Curiosity as an entertaining, but highly enlightening example. 

    For more infomation please visit the Future Strategies bookstore here.

  • Thriving On Adaptability: Best Practices for Knowledge Workers

    Thriving on Adaptability FrontCover150x250Release: 1.2015
    Authors: Keith Swenson, Layna Fischer, Jürgen Kress, Hajo Normann, Clemens Utschig-Utschig, Torsten Winterberg

    Adaptive Case Management is ultimately about allowing knowledge workers to work the way that they want to work and to provide them with the tools and information they need to do so effectively.

    After seven months of traveling Curiosity lands on Mars. The engineers in NASA mission control are excited to start scientific research. These scientists have a special challenge; the Mars rover is so far away and the signal takes so long, that they need to rely on automation in order to maintain control in the wildest  scenarios. There are many decisions that must be made on a daily, and even on a minute-to-minute basis. Involving the scientist in every possible decision, given the round trip time to consult and answer, would slow the research to – literally – a crawl.

    The scientists who operate the rover are knowledge workers. Just like knowledge workers in a business setting, they must figure out how to accomplish goals, as they uncover new information that affects their goals. The automation that they use built into Curiosity is very much like the business processes that businesses use to achieve their goals: the process works fine as long as the situation matches what was expected. But what happens to a business process when confronted with something unexpected? This chapter takes us on an exploration of how to adapt to the unexpected--including a Little Green Man--using the Mars Curiosity as an entertaining, but highly enlightening example. 

    For more infomation please visit the Future Strategies bookstore here.

     

     

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