ACMBookLeonRelease: 10.2015
Authors: Léon Smiers, Manas Deb, Joop Koster, Prasen Palvankar

Organizations increasingly need to deal with unstructured processes that traditional business process management (BPM) suites are not designed to deal with. High-risk, yet high-value, loan origination or credit approvals, police investigations, and healthcare patient treatment are just a few examples of areas where a level of uncertainty makes outcome and execution of work flow non-deterministic.

Case management is a way to govern and control these unstructured processes and non-deterministic outcomes. Oracle recently completed its BPM technology stack with broad case management functionality and is now able to deliver case management capabilities in a variety of flavors that combine packaged applications and middleware technology.

 please visit the CRC bookstore here.

 

 

Receive our SOA Magazine

Events Calendar

loader

Twitter